Privacy Policy

Privacy Policy

Introduction

Welcome to https://individual-therapy-scottsdale-az.storysurge.net (hereinafter referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Law on Consumer Data Protection (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa, and others.

Scope

This policy applies to all aspects of our website, including but not limited to:

  1. Our website content and features.
  2. Any applications or services offered through our platform.
  3. Interactions between users and our systems, such as account creation, login, and communication.
  4. Links to third-party platforms or sites within our website (please note that these external sites have their own privacy policies).

Processing Activities

This policy covers the following activities:

  1. Account Usage: When you create an account on our platform, we collect your user details, such as name, contact information, and password.
  2. Service Access: Using our applications or visiting our websites involves data processing activities, including tracking user behavior through analytics tools.
  3. Communication: We may reach out to you via emails, phone calls, or text messages for updates, newsletters, or promotional offers, unless you opt-out.
  4. Data Collection Methods: Personal Data is gathered through various means:
    • User input forms and profiles.
    • Automated systems like cookies and web beacons.
    • Third-party data providers, who may share information in adherence to their own privacy policies.

Types of Personal Data Collected

We collect several categories of personal information:

  1. Account Information: This includes usernames, passwords, email addresses, and profile details.
  2. Payment and Financial Details: We process payment information for transactions, such as credit/debit card numbers, billing addresses, and payment history.
  3. Purchase Data: Details about products or services bought from us, including quantities and purchase dates.
  4. Mobile Device Identifiers: Unique device identifiers and mobile phone numbers for push notifications and analytics.
  5. Location Data: Information about your geographical location when you use our apps or provide consent.
  6. Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our services.
  7. Social Media Data: If you choose to connect our platform to your social media accounts, we may access certain information from those platforms.
  8. Product Interaction: Data about how you interact with our products or content, including preferences and usage patterns.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for website functionality, ensuring secure access, and maintaining user sessions.
  2. Preference Cookies: Customizing your web experience based on settings you choose.
  3. Analytics Cookies: Tracking website usage to improve our services and content delivery. These cookies collect information about your online behavior but do not identify individuals.
  4. Marketing/Advertising Cookies: Used by third-party advertisers to deliver personalized ads and track conversions. Users can manage these preferences through our Cookie Manager.

Data Retention and Deletion

We retain personal data for as long as necessary, considering legal requirements and the purpose of collection:

  1. Legal Compliance: We may need to store data to comply with laws or regulations.
  2. Service Provision: Some information is required for providing and improving our services.
  3. Data Security: We implement security measures to protect data from unauthorized access, and as soon as data is no longer needed, we delete or anonymize it.

Data Security Measures

We have put in place robust security protocols to safeguard your personal information:

  1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Regular Security Audits: Our systems undergo periodic security assessments to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors.

Your Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  1. Access and Rectification: The right to request access to and correction of your personal data.
  2. Erasure and Data Portability: Ability to delete or move your data from our systems.
  3. Restriction: Limiting the use or processing of your data under specific circumstances.
  4. Objection: Objecting to data processing for direct marketing purposes.
  5. Non-Discrimination: Right not to face unfair treatment due to exercising privacy rights.
  6. Data Privacy Appeals and Complaints: The right to file a complaint with relevant supervisory authorities or contact our privacy team directly.

Changes to Privacy Policy

We may update this policy from time to time, so please review it periodically for any changes. We will post the updated policy on our website, and significant amendments will be notified via email or other means.

Contact Information

For any questions, comments, or requests related to your privacy: